Shipping Destinations

We currently ship to multiple countries and regions, including but not limited to:
United States, United Kingdom, Germany, France, Italy, and Spain.

Please note: We currently do not ship to Alaska or Hawaii in the United States.

Order Processing Time

• Processing Time: 1–3 business days

This includes order confirmation, quality inspection, and preparation for shipment. Processing time may vary depending on product type, order quantity, or customization requirements.

Shipping Time & Methods

Shipping Fees 

• Free shipping for orders over USD $59
• Orders below USD $49: Shipping fee USD $5.90

Orders fulfilled from our U.S. warehouse may arrive faster, depending on your delivery address.

Fulfillment & Delivery

We prioritize shipping orders from our U.S. warehouse whenever inventory is available.
If certain items are out of stock in the U.S., orders may be shipped directly from our manufacturing facility in China.

Delivery time may be affected by:

• Warehouse processing time
• Carrier transit efficiency
• Weather, public holidays, or other unforeseen circumstances

Total delivery time = Processing Time + Shipping Time

Duties & Taxes

All orders are shipped inclusive of duties and taxes.

Customers are not required to pay any additional import duties, customs clearance fees, or VAT.

The price you see at checkout is the final price—no hidden fees apply.

Shipping Delays & Transit Risks

Once an order has been handed over to the carrier, delivery is subject to the carrier's schedule.
Delivery times may be extended due to customs inspections, weather, or other unforeseen delays.

If an item is damaged during shipping, please contact our customer service team promptly.
We will assist you according to our after-sales policy.

Contact Us 

If you have any questions about your order, shipping, or delivery, please feel free to contact our customer service team:

📧 Email: service@timebai.com
We are happy to assist you and will respond as soon as possible.